Privacy Policy

ARTICLE 1 : PREAMBLE

This privacy policy applies to the website : ATYPIQUE VOYAGES.

The purpose of this privacy policy is to explain to website users :

  • How their personal data are collected and processed. Personal data are considered to be any data likely to identify a user. This includes in particular first and last name, age, postal address, email address, the user’s location or their IP address ;
  • What rights users have regarding this data ;
  • Who is responsible for processing the personal data collected and processed ;
  • To whom this data are transmitted ;
  • Where applicable, the website’s policy regarding “cookies” files.

This privacy policy supplements the legal notice and the General Terms of Use that users can consult at the following address : www.atypiquevoyages.com


ARTICLE 2 : GENERAL PRINCIPLES REGARDING DATA COLLECTION AND PROCESSING

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of data of website users comply with the following principles :

  • Lawfulness, fairness and transparency : data may only be collected and processed with the consent of the user who owns the data. Each time personal data are collected, the user will be informed that their data are being collected, and for what reasons their data are being collected ;
  • Limited purposes : data collection and processing are carried out to meet one or more specific objectives set out in these General Terms of Use ;
  • Data collection and processing minimization : only the data necessary for the proper fulfillment of the objectives pursued by the website are collected ;
  • Limited data retention over time : data are kept for a limited period, of which the user is informed. When this information cannot be provided, the user is informed of the criteria used to determine the retention period ;
  • Integrity and confidentiality of collected and processed data : the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they meet at least one of the conditions listed below :

  • The user has expressly consented to the processing ;
  • The processing is necessary for the proper performance of a contract ;
  • The processing meets a legal obligation ;
  • The processing is justified by a necessity related to safeguarding the vital interests of the data subject or of another natural person ;
  • The processing can be justified by a necessity related to the performance of a task carried out in the public interest or that falls within the exercise of official authority ;
  • The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the data controller or by a third party.


ARTICLE 3 : PERSONAL DATA COLLECTED AND PROCESSED AS PART OF BROWSING THE WEBSITE

  1. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

The personal data collected on the Atypique Voyages website are as follows :

Name, email address, phone number, address, city, country of residence

Information relating to planned trips: destinations you are interested in, how many people are expected to travel with you, your budget, the dates of your trip and/or your travel requirements and preferences.

We also collect IP addresses in order to obtain statistics such as the number of visits to our websites, bounce rate, and the location of our visitors. This type of information helps us offer a personalized service to our clients.

This data is collected when the user performs one of the following actions on the website :

From request forms on our website, written forms completed at events, or via our social networks,

Via the chat on our website

From emails sent by our travelers and/or prospects to our contact email address.

The data controller will keep in the website’s IT systems, and under reasonable security conditions, all collected data for a period of :

Newsletter and commercial offers: your data is kept until you unsubscribe. You can change this setting at any time and unsubscribe.

Request for a travel quote, travel arrangements: your information will be kept for the time necessary to prepare your quote and deliver your trip.

If we do not hear from you for a period of five years, we will archive your personal data for an additional five years before it is permanently deleted.

Data collection and processing serve the following purposes :

To identify you, understand your needs, and respond when you make a request,

To keep you informed by sending you our newsletter about our latest programs or promotions,

To be able to adapt our offering on a day-to-day basis according to your needs,

To personalize our communications and improve our product strategy based on your characteristics or preferences,

To comply with the law or any legal authority that may require it,

To finalize your booking and provide our partners with the information needed for your trips: as a travel agent, we provide services on behalf of other suppliers (hotels, transportation, cruises, insurance, activity providers).

  1. DATA TRANSFER TO THIRD PARTIES

Third parties are the companies to which we disclose, or from which we collect, your personal information, such as:

  • Other legal entities or companies within the Atypique Voyages group
  • Companies that provide Atypique Voyages with specific services such as:
    • Information systems, IT services, email services, digital providers,
    • Social media platforms or communication agencies,
    • Travel providers and/or tour operators,
    • Any company, organization, or person that may have asked you to provide your personal information and whom you have given the right to provide it to Atypique Voyages (for example, online platforms).
  1. DATA HOSTING

The Atypique Voyages website is hosted by :  Webbyus Technologies Private Limited, whose registered office is located at the following address : 20/2, Kandy Rd, Kiribathgoda, Sri Lanka.

The host can be contacted at the following phone number : +94 (0)71 8761292

The data collected and processed by the website is hosted and processed exclusively in France, Singapore, Vietnam, and Sri Lanka.


ARTICLE 4 : DATA PROCESSING CONTROLLER
 AND DATA PROTECTION OFFICER

  1. THE DATA PROCESSING CONTROLLER

The personal data processing controller can be contacted as follows : by sending an email to the following address : [email protected]

The data processing controller is responsible for determining the purposes and means used for processing personal data.

  1. OBLIGATIONS OF THE DATA CONTROLLER

The data controller undertakes to protect the personal data collected, not to transmit it to third parties without the user having been informed, and to comply with the purposes for which such data was collected.

The site has an SSL certificate to ensure that information and the transfer of data passing through the site are secure.

An SSL (“Secure Socket Layer” Certificate) is intended to secure the data exchanged between the user and the site.

In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and steps for them.

If the integrity, confidentiality or security of the user’s personal data is compromised, the data controller undertakes to inform the user by any means.

  1. THE DATA PROTECTION OFFICER

The role of the Data Protection Officer is to ensure the proper implementation of national and supranational provisions relating to the collection and processing of personal data. They are sometimes called the DPO (for Data Protection Officer).

The Data Protection Officer can be contacted as follows : by sending an email to the following address : [email protected]


ARTICLE 5 : USER RIGHTS

In accordance with the regulations concerning the processing of personal data, the user has the rights listed below.

In order for the data controller to grant their request, the user is required to provide them with : their first and last name as well as their email address.

The data controller is required to respond to the user within a maximum of 30 (thirty) days.

  1. PRESENTATION OF THE USER’S RIGHTS REGARDING THE COLLECTION AND PROCESSING OF DATA
  2. Right of access, rectification and right to erasure

The user may review, update, modify or request the deletion of data concerning them by sending an email to the following address : [email protected]

  1. Right to data portability

The user has the right to request the portability of their personal data held by the site to another site by sending an email to the following address : [email protected]

  1. Right to restriction and to object to the processing of data

The user has the right to request restriction of, or to object to, the processing of their data by the site, without the site being able to refuse, unless it demonstrates the existence of legitimate and compelling grounds that may prevail over the interests and the rights and freedoms of the user.

In order to request restriction of the processing of their data or to object to the processing of their data, the user must send an email to the following address : [email protected]

  1. Right not to be subject to a decision based solely on automated processing

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based solely on automated processing if the decision produces legal effects concerning them, or similarly significantly affects them.

  1. Right to determine what happens to data after death

The user is reminded that they may make arrangements for what is to become of their collected and processed data if they die, in accordance with Law No. 2016-1321 of 7 October 2016.

  1. Right to lodge a complaint with the competent supervisory authority

If the data controller decides not to respond to the user’s request and the user wishes to challenge that decision, or if they believe that one of the rights listed above has been infringed, they are entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or to any competent court.

  1. PERSONAL DATA OF MINORS

In accordance with the provisions of Article 8 of European Regulation 2016/679 and the French Data Protection Act (Informatique et Libertés), only minors aged 15 or over may consent to the processing of their personal data.

If the user is a minor under the age of 15, the agreement of a legal representative will be required for personal data to be collected and processed.

The website publisher reserves the right to verify by any means that the user is over 15 years of age, or that they have obtained the consent of a legal representative before browsing the website.


ARTICLE 6 : USE OF “COOKIES” FILES

The website may make use of “cookie” techniques.

A “cookie” is a small file (less than 4 KB), stored by the website on the user’s hard drive, containing information relating to the user’s browsing habits.

These files enable it to process statistics and information on traffic, facilitate browsing, and improve the service for the user’s convenience.

For the use of “cookies” files involving the storage and analysis of personal data, the user’s consent is necessarily required.

This user consent is considered valid for a maximum period of 13 (thirteen) months. At the end of this period, the website will again request the user’s permission to store “cookies” files on their hard drive.

  1. User objection to the website’s use of “cookies” files

The user is hereby informed that they may object to the storing of these “cookies” files by configuring their browser software.

For information, the user can find at the following addresses the steps to follow to configure their browser software to object to the storing of “cookies” files :

  • Chrome: https://support.google.com/accounts/answer/61416?hl=fr
  • Firefox:https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
  • Safari: http://www.apple.com/legal/privacy/fr-ww/
  • Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
  • Opera: http://www.opera.com/help/tutorials/security/cookies/

If the user decides to disable “cookies” files, they will still be able to continue browsing the website. However, any malfunction of the website caused by this manipulation cannot be considered the responsibility of the website publisher.

  1. Description of the “cookies” files used by the website

The website publisher draws the user’s attention to the fact that the following cookies are used during browsing :

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

In addition, the website includes social network buttons, allowing the user to share their activity on the website. “Cookies” files from these social networks may therefore be stored on the user’s computer when they use these features.

The user’s attention is drawn to the fact that these websites have their own privacy policies and general terms of use that may differ from those of the website. The website publisher invites users to consult the privacy policies and general terms of use of these websites.


ARTICLE 7 : CONDITIONS FOR MODIFYING THE PRIVACY POLICY

This privacy policy may be consulted at any time at the address indicated below :[email protected]

The website publisher reserves the right to modify it in order to ensure compliance with applicable law. Consequently, the user is invited to consult this privacy policy regularly to stay informed of the latest changes that may be made to it.

The user is hereby informed that the last update of this privacy policy took place on : 18/12/2019.


ARTICLE 8 : USER ACCEPTANCE OF THE PRIVACY POLICY

By browsing the website, the user acknowledges having read and understood this privacy policy and accepts its terms, in particular with regard to the collection and processing of their personal data, as well as the use of “cookies” files.

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